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Frequently Asked Questions |
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What is Orca Gifts?
Shark Gift Shop is a mostly affiliate website which pulls
together shark products from all over the internet. The
website aims to provide "nothing but Shark stuff all in one
place". I do not directly sell these products -
instead, clicking on the links next to the products will open up
external websites in a new window. I also make things to do with
sharks which are for sale under the
Exclusive to Shark Gift Shop
page and are only available through me either here (cheapest),
on ebay, on Etsy or Ecrater.
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Who is Orca Gifts?
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My name is Kate and I have always
had a fascination with Sharks. However recently I have
become equally fascinated with Killer Whales. I started
Shark Gift Shop from personal
experience as I found there was not a one-stop-shop for shark
products so I started one. Then I found that also to
be true of Killer Whale/Orca gifts! If you like it
and have spare money (who has?!!), please make a donation to
my shark-and-killer-whale-trip fund! I've always wanted to see sharks in their natural
habitat but I live in Somerset, England which is mostly
farmland and sheep!
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What are
Orca Gifts Exclusives?
These are items that either I have made myself, or items which are only available
through me in the UK (always sold cheaper here than on ebay or etsy
where they may also be listed).
These are the only items on this website that you can
order directly from Orca
Gifts and next to these items you will see a Buy Now button.
The rest of the items on the website are listed for information
and if you click on the links a new window will open leading you
to the seller's website. |
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How to order from Orca Gifts?
The only items that you can order directly from Orca Gifts
are those on the Exclusive to
Orca Gift Shop
page. Next to these items you will see a BUY NOW
button. To order just click the button, and a PayPal
shopping cart will appear.
All other items on the website are not sold by my, I just link
to them. Follow the links and then follow the ordering
procedures for the sellers website. |
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What Payment Methods are
accepted?
For the items that I sell (only those on the
Orca Exclusives page), you can pay using PayPal using a wide variety of
payment methods.
For the other items, as these are sold through other websites
please look at the relevant payment methods there.
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What Delivery is offered?
For the items that I sell (only those on the
Orca Exclusives page), I use Royal Mail First Class post and aim to send
items out within 2 business days. The P&P price is given next to
the items.
For other items on the website which are sold through external
websites, please refer to the sellers own website's delivery
conditions. |
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What is your Returns
policy?
We accept returns in an
'As New' condition. If there is a fault in the product we
will happily replace or refund including P&P. If you'd
like to return an item because you've changed your mind that's
fine too but I'm afraid you will have to cover the P&P charges.
This only applies to the items that I sell directly through Orca
Gifts
(only those on the
Orca Exclusives page). For items bought through external websites
linked to from here please read their own Returns policies. |
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Prices and price
comparison?
I (Kate) run this website by myself - with so many
products I can't keep up to date with price changes which is why
prices aren't listed except for the
items I sell directly.
Once you have found something you like please shop around as I
can't guarantee that my link will send you to the cheapest price!
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What if I have a problem?
If you have any problem with this website, or with an item that
you have bought directly from Orca Gifts (only those on the
Orca Exclusives page), please do not hesitate to contact me -
info@orcagifts.co.uk and I will do my best to resolve
the problem as soon as possible and without more inconvenience
to you.
If you have a problem with another listed product please contact
the seller (the website that the link would have sent you to),
that you bought the product from. |
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How can I find out about
other Orca/Killer Whale organisations?
There is
a special page with links to products for sale in the online
shops of some of the Killer Whale and Orca organisations and
charities - please give them your support and visit the
Orca Charity & Society
stuff page.
Also on the orca links page I
have tried to list as many useful Orca, Killer Whale and Marine organisations
as I could think of. They all offer different ways that you can
help. |
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